JW Marriott The Rosseau Muskoka Resort & Spa
Misafirler Ne Diyor
Room was very comfortable, complete kitchen with everything I needed and bathroom was amazing! Room was very clean and looked brand new! Location was astonishing, lots of green and they facilitate your dislocation with staff providing golf-cart ride around the resort (no extra fee)
Felipe
Temmuz 2023
The great kindness of the all staff! thanks to them. Very helpful. Amazing smiles. The Beca Italian restaurant is delicious and the team so nice. Amazing view on the lake. Very large room with a huge bathroom and a nice kitchen.
Cedric
Haziran 2023
Room (suite) was wonderful, spacious and convenient location. Gorgeous location on the beautiful lake. shuttle service great, food good
Gail
Temmuz 2022
The meals were excellent and waitstaff attentive and pleasant. Buffets were amazing, love them and was so glad they were available. Mia, Akshay, Anthony, William, and Sherman went out of their way to make our stay seamless. Amazing staff. The bar/grill poolside down by the waterfront was great as well. Everything convenient to the pool. Very relaxing. In addition staff were prompt in delivering whatever we needed brought to our room ie extra bedding. Repairs to a leaking fridge was serviced quickly despite it being quite late at night when we noticed, and called for assistance.
Pamela
Ağustos 2022
The JW Marriott Muskoka has dramatically improved their entire operation. Clearly there is new General Manager. This is evident from the very first point of contact. I have stayed here a few times, just for the view and scenery. The view from the hotel terrace of Lake Rousseau literally makes me cry. It is breathtakingly beautiful! What used to be a supreme disappointment since it opened back in 2009-2010 is now a superb, ultra-luxurious 5 star experience. The change in service, the food, the restaurant is dramatic and remarkable. The staff is in training and there is room for improvement but I can see it won’t take long and I am coming back soon! They have hired well - all cheery, smart and friendly staff. They’re happy and it shows! This is a huge reflection on the management team. The JW Marriott Muskoka to me, always used to feel like the Motel 6 with a great view. Now this resort may finally soon compete with some of the top Fairmont Resorts in the world. Excellent experience!
Kitt
Haziran 2021
The JW Marriott The Rosseau Muskoka Resort & Spa provided us with a lovely time. Every one of the personnel we encountered was pleasant and willing to assist us, from valet to check-in to the pool attendants and housekeeping crew. Kudos to the following - Christian, Valet Attendant Jilan, Guest Reception Staff Rajat, Guest Reception Supervisor Johary, Food & Beverage Staff Faith, Guest Reception Staff Jamie, Housekeeping Staff We failed to mention the name of the person who delivered our belongings into the room and the Guest Reception Supervisor who helped us with our issue while we were checking out. This property's entire staff is outstanding! All of them go out of their way to make our stay as pleasant as possible. Please recognize your employees at JW Marriott The Rosseau Muskoka Resort & Spa. The hotel was lovely, tidy, and ideal for a birthday, anniversary or any special celebration.
Goldenestan
Haziran 2022
The staff was very welcoming and accommodating from the moment we arrived to the moment we left. The room was clean and comfortable. The restaurants were good as well. We were celebrating my husbands birthday and they really went above and beyond to make it special. There was a gift and bottle of wine in the room when we arrived and a special dessert during our first dinner. Rajat and some of the front desk staff were extremely kind and helpful. The heated outdoor pool and hot tub were a welcome luxury. Ashkay at the bar was very attentive and made a great Caesar. The live entertainment the first night was fantastic. The bird of prey show was really interesting as well. They did a good job of having things to keep the kids interested.
Robin
Mart 2022
Exceptional welcome on arrival. The suite was fantastic. Great view. Nice bathrooms. Fabulous soaking tub. Excellent service throughout. Wonderful pool. Loved the Muskoka vibe - even the granite surfaces resembled Muskoka rock. I would like to say a special thank you to Patrick, who welcomed us on arrival, took care of luggage, etc. It was effortless. On departure, my car had not been brought up as I expected, and Patrick saw me waiting, asked how he could help, and ran to get my car himself. He is an excellent ambassador for the hotel.
Tiina
Mart 2022
The location is great with amazing views. Rooms and other hotel facilities were well maintained. Lots of things to do with kids. We really enjoyed the outdoor swimming pool.
Rami
Ağustos 2023
Because I have long hair I appreciated the generous size tubes of shampoo/conditioner and the pure soap unlike most other hotels.we only stayed the one night but would have liked to stay longer to enjoy some of the perks of the area. But thank you for the lovely experience
Keven
Mayıs 2022
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